Space Flora | Space Meets Nature | Frequently Asked Questions
Frequently Asked Questions
Q: What is Space Flora?
A: Space Flora is an online store that features unique clothing with an out-of-this-world experience. Our mission is to provide customers with apparel that merges the cosmos with a hint of nature, allowing them to explore their creativity and imagination. We strive to create a unique and memorable shopping experience while providing quality products that are sure to satisfy customers' cosmic needs.
Q: What types of clothing do you offer?
A: Our exclusive line of space inspired apparel ranges from t-shirts, hoodies, , and accessories featuring original designs created by our talented team of designers. All designs are crafted with love and attention to detail to bring the beauty of the cosmos into everyday fashion. In addition, we also offer limited edition items that can only be found in our store.
Q: Where is Space Flora based?
A: Space Flora is based in Utsunomiya, Japan but we ship worldwide! All orders placed on our website are processed within 48 hours and shipped directly from our warehouses in the United States. Shipping times may vary depending on your location; please refer to our Shipping & Returns page for more information about estimated delivery timelines.
Q: Is your clothing ethically produced?
A: At Space Flora we take pride in knowing that all of our products are ethically sourced and produced from start to finish. We’re committed to sustainable practices; all fabrics used in our products are sourced from certified fair labor factories who use eco-friendly materials when crafting each item. Furthermore, we seek out suppliers who share similar environmental values as us so we can help reduce our carbon footprint while maintaining the highest standards for ethical production practices.
Q: Can I return my purchase if I'm not satisfied?
A: Absolutely! If you're not fully satisfied with your purchase, we accept returns within 30 days of delivery as long as they meet our return conditions which can be found on the Product Returns page on this website. Please note that shipping costs associated with returns are nonrefundable unless an incorrect or defective item was sent or if it's stated otherwise on the product description page before placing your order.